Resumen
Ubicación: Dubái, Emiratos Árabes Unidos
Departamento: mercado de recambios
Acerca de SPG Dry Cooling
SPG Dry Cooling is a leading full-line and full-service air-cooled condensers manufacturer. For more than a century, we have provided exceptional quality equipment and service to the power generation and industrial plants in coal, oil & gas, cogeneration, biomass, solar and geothermal applications worldwide. With technology that provides true operating value to the owner, our commitment to the industry is to continue to innovate and introduce cutting edge products and systems.
The SPG MEA office in Dubai operates as a hybrid commercial and technical centre representing the full portfolio of SPG Dry Cooling and Paharpur Cooling solutions. The MEA team front-ends all customer relationships, manages opportunity development, prepares proposals, and drives regional sales for wet and dry cooling technologies across all vertical markets. To drive this development, we are looking for a commercially minded Senior Service Sales Engineer combining solid aftermarket experience, technical credibility and excellent communication skills.
Resumen del puesto
Based in Dubai and reporting to the SPG Paharpur MEA Director, the Senior Service Sales Engineer will develop the aftermarket and service business for Air Cooled Condensers (ACC), Air Cooled Heat Exchangers (ACHE) and Wet Cooling Towers (WCT) across the MEA region, with an initial focus on MENA.
The scope covers the full equipment lifecycle (spare parts, service, retrofit, life extension and replacement) for our own installed base and other OEM equipment, across power and industrial sectors. As the regional interface between customers and SPG/Paharpur’s global business units, the role involves daily interaction with very different stakeholders: plant operators, maintenance and engineering teams, EPC contractors, procurement and senior decision-makers. A sound understanding of the aftermarket, the ability to adapt to each audience and a clear, confident communication style are therefore essential.
Funciones
Aftermarket Business Development
- Identify and develop aftermarket opportunities across the regional installed base, including equipment from other OEMs
- Anticipate customer needs linked to shutdowns, maintenance programmes, modernization and life-extension plans
- Maintain a structured installed-base overview and opportunity pipeline in the CRM
Customer Relationships & Communication
- Build long-term, trusted relationships with customers at all levels, from site teams to management, through regular visits across the region
- Adapt messages and arguments to technical, operational, commercial and executive audiences
Technical Assessment & Solutions
- Understand customer equipment and operating issues and translate them into clear requirements for engineering teams
- Work with the business units to propose technically sound and commercially competitive solutions
Sales & Commercial Follow-Up
- Lead techno-commercial discussions, follow up quotations and support negotiations through to profitable order closure and handover
- Develop recurring business through spare-parts packages, maintenance contracts and shutdown services
Internal Coordination
Act as the link between MEA customers, the global business units and regional service partners, sharing market and competitor intelligence
What succes looks like
Within the first 12 months, the successful candidate will:
- Map the key installed base, build a qualified pipeline and convert the first opportunities into profitable orders
- Develop recurring revenue through spare parts and service agreements
- Be recognized by customers and internal teams as a credible, responsive and trusted point of contact
- Set up structured aftermarket reporting and support the development of regional service partners
Candidate profile
Perfil requerido:
- Bachelor’s degree in Mechanical Engineering or a related discipline
- 5–10 years of experience in aftermarket, service or spare-parts business for industrial cooling, heat-transfer or power-plant equipment
- Strong understanding of aftermarket business models and customer expectations; exposure to ACC, ACHE or cooling towers is a strong plus
- Excellent communicator, at ease with diverse interlocutors and cultures, able to adapt from the plant floor to the boardroom
- Commercially driven, autonomous and structured, comfortable working with international teams
- Middle East experience and a regional network are highly valued; willingness to travel frequently
Why join us
This is an opportunity to shape and grow a strategic business line in a region with major power and industrial investment.
You will enjoy real autonomy and visibility, working closely with regional management and international business units, with strong potential for growth as the business expands.
Ventajas
Nuestra oferta
At SPG Paharpur MEA, you’ll join a dynamic, agile international team where your ideas and contributions truly matter. We offer you a competitive compensation package, attractive benefits, and genuine opportunities to grow your skills, broaden your expertise, and advance your career within a global leader in cooling technology.