Overview
Location: Dubai, UAE
Department: Sales
SPG Dry Cooling is a leading full-line and full-service air-cooled condensers manufacturer. For more than a century, we have provided exceptional quality equipment and service to power generation and industrial plants in coal, oil & gas, cogeneration, biomass, solar and geothermal applications worldwide. With technology that provides true operating value to the owner, our commitment to the industry is to continue to innovate and introduce cutting edge products and systems.
Role Purpose
To manage end-to-end inside sales and application engineering activities for ACHE and small-size ACC (Industrial Dry Cooling Solutions) across the MEA region. The role focuses on disciplined CRM usage, strong techno-commercial understanding, proactive customer engagement, and high responsiveness, with a clear development path into front-end sales within 1–2 years.
Main duties
- Receive RFQs related to ACHE and small ACC (industrial dry cooling) from customers, consultants, and EPCs.
- Engage with customers from the RFQ stage to extract 360-degree project insights, including:
- Process conditions and operating philosophy, Decision-making structure, Project timelines, Competitive landscape
- Register all enquiries in INFOR CRM with complete and accurate information before any technical or commercial engagement.
- Generate and share INFOR opportunity numbers for each RFQ sent to SPG Spain / PCTL India / relevant manufacturing units.
- Prepare and issue internal RFQs to the ACHE / ACC- Industrial Solutions Business Units after clearly understanding:
- Thermal and process requirements, Mechanical scope and applicable codes, Project background with maximum insights
- Required quotation timelines
- Follow up internally to ensure quotations are received within agreed timelines.
- Review and understand proposals received from the factory teams in detail before customer submission.
- Prepare compliance statements with support from SPG Spain / PCTL India teams.
- Prepare technical submissions post-LOI to obtain technical approval prior to official PO issuance.
- Handle technical clarifications directly and proactively with customers and consultants.
- Avoid acting as a post-man; take ownership of clarifications while coordinating internally where required.
- Develop strong technical confidence to independently engage customers.
- Conduct weekly follow-ups for all opportunities below USD 500,000.
- Track customer feedback, update INFOR regularly, and escalate risks or opportunities to sales leadership.
- Lead and support pre-qualification activities for ACHE and small ACC solutions with:
- End users, FEED Consultants, EPCs, Government authorities ( Including Oil & Gas clients like ADNOC)
- Support enquiry generation through cold calls and proactive outreach across the MEA region and relevant vertical markets.
- Be highly responsive, proactive, and solution-oriented, anticipating customer needs.
- Be KPI-driven, with accountability for: RFQ turnaround time, Proposal quality, Follow-up discipline, INFOR hygiene
- Actively contribute to sharing ideas to grow business, team building, process improvement, and knowledge sharing.
- Demonstrate the ability to balance customer interests and company interests.
Required profile
- Mechanical Engineering degree or equivalent.
- Experience or exposure to ACHE, ACC, dry cooling systems, or industrial air coolers preferred.
- Basic understanding of thermal processes, heat exchangers, and industrial cooling applications is an advantage.
- Strong learning mindset with high ownership mentality.
- Clear aspiration to grow into a front-end sales role.
- Enterprising, self-driven, and team-oriented.
- Passionate about performance and delivery, not limited to an 8-to-5 mindset.
Benefits
Our offer
You will work with highly talented colleagues in a small, dynamic and agile international enterprise, leader in its market. We’ll offer you a comfortable compensation package with good benefits and the opportunity to grow in your career.